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Q May I make a reservation by phone?

A We do not accept reservation by phone. Please use the online form on our website.

 

Q Until what time can I check in?

A The front lobby door closes at 1:00 am, so please check in by 1:00 am. After check in, you can enter and leave the hotel anytime.

 

Q May I check out early in the morning?

A Please inform the front desk upon check in. The regular operation hours of the front desk is from 6:00 am.

 

Q May I request late check-out?

A You may extend your check out time with 1,000JPY per hour up until 2:00 pm. The stay after 2:00 pm will be considered as 1 night accommodation and accepted depending on hotel occupancy.

Q May I smoke in the room?

A Smoking is permitted only in designated smoking area. Anyone found to be smoking outside of designated smoking area will be charged a cleaning fee.

Q Is there a safe-deposit box for valuables in the room?

A It depends on the room type. For those who stays at the rooms with no safe-deposit box, coin lockers are available on 1st floor. (Security Camera in operation)

 

Q May I send a luggage from the hotel?

A We are sorry, but we do not provide delivery service at the front desk. Please go to the convenience store to send your luggage.

 

Q May I check in earlier than 3:00 pm?

A We accept early check in with no extra charge only if the room is ready to use. If the room is not ready, you may leave your luggage at the front desk until check in.

 

Q Is the breakfast service available at the hotel?

A  We are sorry, but we do not provide breakfast service.

 

Q May I leave my luggage at the hotel after check out?

A You may leave your luggage at the front desk with no charge only on check in and check out day.

 

Q May I use Wi-Fi at the hotel?

A Free Wi-Fi is available in the entire building.

FAQ